Privacy Policy (Datenschutzerklärung)
Information on the processing of your personal data on gocarwash.shop
1. Name and Contact Details of the Data Controller
The controller responsible for processing personal data under the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG) is:
GoCarWash Deutschland Services
Friedrichstraße 123
10117 Berlin, Germany
Phone: +49 (0) 30 8976 5432
Email: kontakt@gocarwash.shop
Website: https://gocarwash.shop
2. Website Delivery and Server Log Files
Every time you access our website, our server automatically collects and logs certain technical information:
- IP address of the accessing device (anonymized)
- Date and exact time of server access
- Browser type, version, and operating system
- Referrer URL (previously visited website)
- HTTP response status code and transferred byte volume
Legal basis: Art. 6(1)(f) GDPR. Our legitimate interest lies in maintaining stable server operation, cybersecurity defense, and diagnostic fault elimination.
3. Contact Inquiries, Service Bookings & Shop Orders
When contacting us via contact form, booking calculator, email, or telephone, we collect your provided personal details (e.g. name, phone number, email address, address/postal code, vehicle brand and model, preferred appointment slots) exclusively to handle your request and deliver car care services.
Legal basis: Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) and Art. 6(1)(a) GDPR (your consent).
Personal data is deleted once the retention reason ceases to apply, subject to statutory German commercial and fiscal record-keeping obligations (e.g., § 257 HGB, § 147 AO).
4. Cookies and Local Storage Technologies
We employ local storage keys and strictly necessary session cookies to preserve your cookie consent selection and ensure proper web application functionality.
Legal basis: Section 25(2) German TDDDG in conjunction with Art. 6(1)(f) GDPR. You can manage or disable cookie storage via your web browser settings at any time.
5. SSL / TLS Transmission Security
This website uses active SSL/TLS cryptographic transport encryption to safeguard sensitive data transmitted through our web forms. You can verify the active encrypted state via the https:// protocol indicator in your address bar.
6. Your Rights Under the GDPR
As a data subject under European law, you possess enforceable statutory rights:
Right of Access (Art. 15 GDPR): Request transparent confirmation and a copy of your personal data processed by us.
Right to Rectification (Art. 16 GDPR): Demand immediate correction of inaccurate data.
Right to Erasure (Art. 17 GDPR): Request deletion of your personal data where lawful grounds exist.
Right to Restriction of Processing (Art. 18 GDPR): Demand restriction under contested accuracy or unlawful processing conditions.
Right to Data Portability (Art. 20 GDPR): Receive your submitted data in a structured, standard machine-readable format.
Right to Object (Art. 21 GDPR): Object at any time to data processing carried out under legitimate interest grounds.
Right to Withdraw Consent (Art. 7(3) GDPR): Revoke given consent at any time without affecting past processing legality.
Right to Lodge a Complaint (Art. 77 GDPR): Lodge a complaint with a competent supervisory authority (such as the Berlin Commissioner for Data Protection and Freedom of Information).
7. Privacy Inquiries
For any questions concerning data privacy or to exercise your rights on gocarwash.shop, contact our data coordinator via email at: kontakt@gocarwash.shop.